NOV 8, 2013

5 signs that tell you a professional emergency glazer is on site

There’s never a good time to face a broken window at home and whether it’s an act of vandalism, a burglary or the result of a spot of ‘over-enthusiasm’ from the kids you’ll be looking for a speedy resolution to the problem. Hopefully, you’ll place your trust in Boarding Up and Glazing for window repairs but just in case you shop elsewhere here’s our ‘what to look for’ guide if you are thinking of appointing another company.   

  • Round-the-clock service: Emergencies happen when you least expect it, you can’t schedule for a broken window it just happens and leaves you to deal with the aftermath. Reliable glazing companies understand this and if they are anything like us they’ll operate a 24 hour service, 365 days per year so they are ready to help in your moment of crisis.
  • No call out charge: Do you get paid to drive to work? Of course you don’t, you expect to fund your own way until you clock on in the morning. So why pay somebody just because you have to call them out, surely you should simply pay for the task they complete on site? We don’t charge for call outs whether they are at lunchtime or 3 o’clock in the morning and we don’t think other glazing firms should either.
  • Rapid response: You can tell a reputable glazing company by their response times. If they answer your call, you tell them it’s an emergency and they don’t turn up for 5 hours what does that say about their priorities? We aim for a 30 – 90 minute response for emergency work and literally get to you as fast as we can.
  • Exceptional guarantee: Whatever the level of work, it should come with some type of guarantee. If the work can’t be vouched for alarm bells should be ringing straight away.
  • Full insurance: Ask the glazing company if they are insured before they carry out any work. We’re fully insured at Boarding up and Glazing for your peace of mind so get in touch if you need emergency glazing and let us help.      
Created on 8th November 2013
Back to list